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Automotive and watercraft service attendants perform maintenance

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and minor repairs on cars, trucks, buses, and boats.

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These workers may change the motor oil in a vehicle engine,

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fill gas tanks, replace lights or wiper blades,

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any of the many details that are essential to keeping vehicles operational.

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Attendants also order stock and receive deliveries, sell merchandise,

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clean vehicles, and keep their work space and customer areas clean.

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Good customer service is important in this field

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where developing long-term customer relationships is often a goal.

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Attendants maintain records, and may follow up with personal reminders

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about service due on a customer’s vehicle.

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Much of their time is spent outside, exposed to the elements

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and working with hazardous equipment or around contaminants.

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Attention to detail and dependability are crucial qualities,

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to avoid stranding a customer at sea with a malfunctioning engine.

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Automotive and watercraft service attendants

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typically have a high school diploma or equivalent. 

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Related technical certificates may be helpful.

