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Whether they’re renting out a steam-powered carpet cleaner,

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receiving an antique lamp for repair,

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or writing up a service order for a fishing boat,

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counter and rental clerks help customers meet their needs for equipment and services.

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Counter and rental clerks receive orders for repairs, rentals, and services.

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They provide information and recommendations to customers,

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handle cash transactions, and keep records.

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Rental clerks train customers on basic equipment use and safety guidelines,

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and provide advice for their particular situation.

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Clerks check over equipment when it’s returned to ensure that it isn’t damaged,

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and remains well-maintained.

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Counter and rental clerks work in a wide variety of settings, including hardware stores,

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auto rental desks, bicycle, boat, or ski rentals, dry cleaners, and repair shops.

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Part-time work is common, but some jobs are full time,

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and busy season hours can be more than 40 hours a week.

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Attention to detail is essential in this role,

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along with strong customer service skills and the ability to deal with conflict.

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There are no formal education requirements for counter and rental clerks

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and most training is done on the job.