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Whether they’re caring for guests

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at a hotel

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or shepherding travelers’ luggage

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onto buses and planes,

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baggage porters and bellhops

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lighten the loads of travelers.

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At airports and other transit hubs,

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baggage porters assist with checking luggage,

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they receive and label baggage and boxes,

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and provide information for travelers.

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They may also be expected

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to keep an eye out for any

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suspicious activity or items.

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At hotels, bellhops greet incoming guests,

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handle their luggage

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and guide them around facilities.

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Bellhops and porters

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may also be responsible for other duties,

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such as giving guests directions,

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setting up conference rooms,

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delivering messages and room service orders,

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and assisting guests with special needs.

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Baggage porters and bellhops

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usually work full-time schedules,

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although hours may flex

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depending on the week’s events

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and activities at a hotel or resort.

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These workers typically need

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a high school diploma or equivalent.