WEBVTT

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If you’re friendly and value

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good customer service,

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you might consider finding work

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as a host or hostess in a restaurant,

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lounge, or coffee shop.

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As the source of customers’ first impressions,

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the host or hostess provides

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many initial services.

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They usually take reservations,

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guide customers to tables…

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provide them with menus…

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and ensure prompt and courteous service.

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In some businesses, the host or hostess

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is also the cashier.

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Customer service skills are helpful,

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as hosts often need to resolve complaints.

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Knowledge of a second language

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may be helpful in restaurants

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specializing in a foreign cuisine.

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A host or hostess is usually

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not tipped directly by customers,

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but may receive a percentage in locations

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where staff combine tips in a pool.

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In most places, the job of host or hostess

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is easy to learn and usually low-stress.

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Hours are typically part-time,

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including evenings, weekends, and holidays.

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A good option for work while attending school,

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getting familiar with a new city,

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or working on other projects,

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hosting’s only major demands are

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a positive attitude, a neat and clean appearance

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—and a smile!