WEBVTT

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Food service workers

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perform customer service,

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food preparation, and cleaning duties…

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in food service establishments

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from fast food restaurants

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to hospitals and hotels.

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Counter attendants and baristas take orders,

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process payments, and serve food

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at fast food restaurants, snack bars,

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cafeterias, movie theaters,

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and coffee shops.

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They heat simple food items

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and assemble salads or sandwiches.

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Counter attendants also fill beverage orders

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and may prepare specialties,

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such as milkshakes

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and ice cream sundaes.

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Dining room and cafeteria attendants,

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also called bussers, clean and set tables,

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remove dirty dishes,

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and keep serving areas stocked with trays,

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dishes, and silverware.

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They may also fill water glasses

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and distribute dishes to diners.

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Bartender helpers clean bar equipment

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and glasses.

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These workers spend most of the time

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on their feet and often carry heavy trays.

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During busy dining periods,

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they are under pressure

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to serve customers quickly and efficiently.

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Minor injuries such as slips and burns

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are common.

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To reduce risks,

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workers often wear gloves, aprons,

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or nonslip shoes.

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Part-time work, seasonal work,

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and early morning or late evening hours

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are common… especially for fast food workers.

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Workers serving alcohol

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generally must be 18 years of age or older.

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Most food and beverage service workers

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receive short-term, on-the-job training.

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There are no formal educational requirements.