WEBVTT

1
00:00:01.200 --> 00:00:03.333
When a pharmacy technician or aide

2
00:00:03.333 --> 00:00:04.699
says they’ll give you a

3
00:00:04.700 --> 00:00:06.366
taste of your own medicine,

4
00:00:06.366 --> 00:00:08.199
you have nothing to worry about.

5
00:00:08.200 --> 00:00:10.233
Pharmacy technicians help pharmacists

6
00:00:10.233 --> 00:00:12.199
dispense prescription medication

7
00:00:12.200 --> 00:00:14.533
to customers or health professionals.

8
00:00:14.533 --> 00:00:16.333
They receive written prescriptions

9
00:00:16.333 --> 00:00:18.166
and confirm their accuracy,

10
00:00:18.166 --> 00:00:20.166
and can measure and package medications,

11
00:00:20.166 --> 00:00:22.099
and label prescriptions.

12
00:00:22.100 --> 00:00:23.433
Technicians answer

13
00:00:23.433 --> 00:00:24.799
customers’ basic questions,

14
00:00:24.800 --> 00:00:28.100
and track lists of meds they receive.

15
00:00:28.100 --> 00:00:29.500
They may also process

16
00:00:29.500 --> 00:00:30.900
medical insurance forms.

17
00:00:30.900 --> 00:00:33.400
Pharmacy aides record and store deliveries

18
00:00:33.400 --> 00:00:35.366
of supplies and medications,

19
00:00:35.366 --> 00:00:37.899
and may accept prescriptions to be filled.

20
00:00:37.900 --> 00:00:39.200
They greet customers and provide

21
00:00:39.200 --> 00:00:41.800
basic information about their medications.

22
00:00:41.800 --> 00:00:43.466
They usually run the cash register

23
00:00:43.466 --> 00:00:44.799
in the pharmacy,

24
00:00:44.800 --> 00:00:46.000
and also prepare labels

25
00:00:46.000 --> 00:00:48.300
and keep the pharmacy area tidy.

26
00:00:48.300 --> 00:00:49.600
Many pharmacy technicians

27
00:00:49.600 --> 00:00:51.566
and aides work full time,

28
00:00:51.566 --> 00:00:53.499
and may work irregular shifts

29
00:00:53.500 --> 00:00:55.866
at 24-hour pharmacies.

30
00:00:55.866 --> 00:00:57.632
Technicians may enter the field by

31
00:00:57.633 --> 00:00:59.199
earning an associate’s degree,

32
00:00:59.200 --> 00:01:00.466
taking a short-term

33
00:01:00.466 --> 00:01:02.299
pharmacy technician program,

34
00:01:02.300 --> 00:01:03.833
or gaining work experience

35
00:01:03.833 --> 00:01:05.633
to develop the needed skills.

36
00:01:05.633 --> 00:01:08.499
Most, but not all, states require licensure

37
00:01:08.500 --> 00:01:11.533
and certification for pharmacy technicians.

38
00:01:11.533 --> 00:01:13.433
Pharmacy aides generally need

39
00:01:13.433 --> 00:01:14.866
a high school education,

40
00:01:14.866 --> 00:01:16.499
and train on the job.

41
00:01:16.500 --> 00:01:18.333
As the face of the pharmacy,

42
00:01:18.333 --> 00:01:20.366
pharmacy technicians and aides

43
00:01:20.366 --> 00:01:22.132
need customer service skills

44
00:01:22.133 --> 00:01:24.099
and a strong eye for detail.

45
00:01:24.100 --> 00:01:25.600
Ensuring customers receive

46
00:01:25.600 --> 00:01:26.800
the correct medication

47
00:01:26.800 --> 00:01:28.200
—in a timely fashion—

48
00:01:28.200 --> 00:01:31.100
is essential to our health care system.