If your equipment starts producing defective products,
who do you call?
Quality control systems managers!
In fact, call them before you notice something is wrong;
quality control is a necessary and ongoing process.
Quality control systems managers generally work
in laboratories and factories,
but may also find roles in healthcare.
They collect and analyze samples
from their production lines and services every day
to make sure everything is going as planned.
Whether your product is a Frisbee, a car,
a food item, or a healthcare service,
as a quality control manager, it’s your job
to meet standards, comply with regulations,
and continuously improve quality.
If a problem occurs, these managers need
to troubleshoot the process to find a solution
and communicate with all of the departments,
vendors, and contractors who might be affected by it.
On the people side, they supervise employees,
and personally advise customers on technical issues.
Quality control systems managers often have
a four-year degree related to their industry.
They must be well versed in quality systems,
statistics, and risk analysis.
But for these professionals, their work experience
is a more important credential.
While they usually work typical business hours,
overtime might be necessary when
big production deadlines approach.